Services
Our experience meets your challenges for better compliance connections!
At Compliance Improvement Services, we help you improve your office by integrating the best of compliance practices with templates, tools, and technology. We offer consulting, training, project management, and compliance tool analysis tailored to meet your needs.
Consulting Services
We perform an in-depth examination of your operation, which includes an on-site process review. We listen to your compliance team and look at forms, workflow, technology, and tools used in your office.
As part of our analysis, we provide recommendations for improvements to procedures, staffing, and technology to help your office achieve greater compliance.
Consulting opportunities include workgroup assistance with clerk teams in best practice improvement, reporting review, and technology solutions.
Training Services
Our training program teaches how to prioritize compliance service, build payment-plan options, and keep in contact with your customers.
Compliance CPR is a comprehensive training program designed to offer clerks training customer service communications, process improvement, and reporting analytics in compliance service.
In July of 2024 fifty graduates from twenty-two counties completed the course which combined in person and virtual teaching sessions.
Project Management
If you have project management needs, we can help with the selection, integrating, and implementing of best practice compliance procedures and technology tools for your office.
Work With Us
Here is how we begin:
LISTENING to your needs, concerns, and goals we:
Walk through your operation at your office to see what’s happening today
Clarify your vision by translating it to action opportunities
Explore your commitment to making compliance service better
Understand how you are communicating your compliance vision
Explore your messaging with customers to reinforce service opportunities
ANALYZING your day of court practices begins with:
Day 1-Communicating compliance with customers immediately following court
Reviewing Payment plans-providing payment options
MAKING PRIORITIES for payments through Reminders & Notifications looks at:
How you are notifying customers-when, how, how often (mail, email, text, calls)
Identifying opportunities for increased customer participation
Our conversation and your ideas come together at a compliance services review action plan.