The Palm Beach Clerk’s office provides online self-service to find records and pay court obligations. In March of 2024, the PBC Virtual Assistant began helping customers create and setup payment plans from the comfort of their home extending opportunities and service hours for their customers.
Read MoreSee how Santa Rosa is using Robo Calling technology to improve notifications for reminders and late payments.
Read MoreMary Shores, a renowned expert in communication and collections, has revolutionized the way we approach collection. Her transformative methodology has the potential to empower Florida Circuit Clerks to foster positive change, enhance communication, and achieve compliance goals and create positive relationships.
Read MoreMaDra Searcy is the Director of County Criminal Courts for the Duval Clerk of Court . Madra helps oversee the operation of the Clerk’s new Clerk’s Court Fee Resolution unit who has taken service right outside the courtroom door to assist in payment options for court ordered fees and fines.
Read MoreCIS in coordination with FL-CCOC met with Clerks and Compliance teams to discuss the challenges of working compliance in smaller counties.
Read MoreMailed reminder notices take time to prepare and 3 to 4 days to deliver. Ninety-six percent of all Americans own a cell phone and check them 10 times per day. See how texting service can work for your compliance office and about the recent Supreme Court ruling on acknowledged customer consent in the online commentary provided by Rozanne Anderson, VP and Chief Officer of Finvi.
Read MoreAt the recent Florida Court Clerks and Comptroller’s 2021 Summer Conference, Don Murphy spoke on the need to build consistency in your compliance improvement program. See how to get started!
Read MoreMake the most of the Compliance as a Service Webinar presented by Sarasota Clerk of Court and Comptroller Karen Rushing and Chief Operations Officer Janet Cantees of Sarasota County in coordination with the Sarasota project team and the Florida Clerks of Court Operations Corporation (FCCC).. See their story in the webinar video and review the answers posted from the webinar Q & A.
Read MoreManaging payment plans can be challenging. We have brought 4 clerk compliance counties together to talk about how to work with multiple cases in payment plans. Come join us in this webinar recorded on Tuesday, March 30th, 2021.
Read MoreThank you for those participating in the payment plan survey for multiple cases. Sixteen counties provided responses. Take a look at our survey summary!
Read MoreSt. Lucie County Clerk of Court has created at home convenience with an online payment plan application creating easier opportunities to make court payments.
Read MoreIn August the Florida Clerks of Court Operations Corporation (FL-CCOC), held a webinar for Clerk’s offices on compliance service. The program demonstrated an online payment plan program created in St. Lucie County narrated by Gina Magana.
Read MoreIn October, 2019, Florida's Clerks of Courts held Operation Green Light events to help customers with suspended driver licenses save money and get back on the road. This public service which has been serving Florida residents since 2015, continued in November 2020 with plans for a new campaign in April of 2021.
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